partai Platform Privacy Notice
This page describes what we collect when you use partai and how we keep that data protected. We at partai take your privacy seriously. When you register, deposit funds, or play games on our platform, we collect personal information to verify your identity, process payments, and comply with financial regulations.
Our privacy practices are designed to be transparent. We explain what data we collect, who has access to it, how long we keep it, and what rights you have. We do not sell your personal information to third parties for marketing purposes. We only share data with payment processors, verification services, and regulatory authorities where required by law.
This notice applies to all users accessing partai from any location. If you have questions about how we handle your data, contact our support team during business hours.
What Data We Collect on partai
Account registration information
When you open an account on partai, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity and comply with Know Your Customer (KYC) regulations. We may also ask for a copy of your government-issued ID or passport to confirm your identity.
We store this information securely on encrypted servers. Our servers may sit outside your jurisdiction, but we maintain the same data-protection standards regardless of location. We do not share your personal information with third parties except where required by law or to process your account requests.
Payment and transaction data
When you deposit or withdraw funds on partai, we collect information about your payment method, transaction amount, and timestamp. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from those payment providers. If you use a bank transfer to mobile banking, local payment, online payment, or e-wallet, we record your bank account details and transfer reference.
We retain transaction records for a minimum of five years to comply with anti-money-laundering regulations. We use this data to detect fraudulent activity, prevent money laundering, and resolve payment disputes. We do not use your payment information for any other purpose.
Game activity and account history
We collect data about your gameplay on partai, including which games you play, your stakes, your wins and losses, and the timestamps of your sessions. This information helps us understand user behavior, detect problem gambling patterns, and resolve disputes about game outcomes.
We also collect technical data about your device and connection, such as your IP address, browser type, and operating system. We use this data to prevent fraud, detect unauthorized access, and improve our platform's performance.
- IP address
- We collect your IP address to verify your location and detect suspicious login attempts from unusual locations.
- Cookies
- We use cookies to remember your login session and preferences. You can disable cookies in your browser settings, but this may affect your ability to use partai.
- Device fingerprint
- We collect technical information about your device to detect multiple accounts and prevent fraud.
How We Use and Protect Your Data on partai
Data retention and deletion
We retain your personal information for as long as your account is active. If you close your account, we keep your data for a minimum of five years to comply with financial regulations. After that period, we delete or anonymize your information unless we are required by law to retain it longer.
You have the right to request a copy of your personal data or ask us to delete it, subject to legal requirements. Contact our support team to submit a data-access or deletion request. We will respond within a reasonable timeframe.
Third-party processors and data sharing
We share your data with third-party service providers who help us operate partai. These include payment processors, identity-verification services, and fraud-detection providers. We require all third parties to maintain the same data-protection standards we do.
We may also share your data with regulatory authorities, law enforcement, or government agencies if required by law. We do not share your data with marketing companies or advertisers. We do not sell your personal information.
Data security on partai
We use industry-standard encryption to protect your data in transit and at rest. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing to identify vulnerabilities.
However, no security system is completely immune to breaches. If we discover that your data has been compromised, we will notify you immediately and take steps to mitigate the damage. We recommend that you use a strong, unique password for your partai account and enable two-factor authentication if available.
Your rights regarding your data on partai
You have the right to access, correct, or delete your personal information. You also have the right to object to certain uses of your data or request that we restrict how we use it. To exercise these rights, contact our support team.
Our services are available only where local law permits. If you are accessing partai from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is subject to Indonesian data-protection laws. If you are in another jurisdiction, your data may be subject to different legal requirements. We comply with all applicable laws in the jurisdictions where we operate.
Contact and complaints on partai
If you have questions about our privacy practices or want to file a complaint, contact our support team during business hours. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may have the right to file a complaint with your local data-protection authority.